Answered By: Peter Nagels
Last Updated: Jul 21, 2020     Views: 1

Nursing students who have access to Clinical Key need to make sure they are accessing one of the following URLs:

https://www.clinicalkey.com.au/nursing/#!/ - this is the URL for ClinicalKey for Nursing Australia.

https://service.elsevier.com/app/answers/detail/a_id/18671/supporthub/cknursing/kw/remote+access/ - this is the FAQ link for users who need to activate remote access using their institutional email, please choose the guide for ClinicalKey for Nursing Australia from the available selections.

If you are still having difficulties logging in, go to https://www.clinicalkey.com.au/nursing/ and use the live chat feature for immediate assistance. Live chat is available Monday to Friday (US time). Otherwise email Elsevier at: customerengagment@elsevier.com (email response may take up to 48 hours Monday to Friday, US time).

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